We are investigating a potential issue involving SRV record resolution failures affecting LDAP and Kerberos services. Customers may experience intermittent login failures or be unable to access domain resources that rely on LDAP or Kerberos authentication. We appreciate your patience and understanding during this time.
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We have a scheduled maintenance period on May 13, 2026 between 10:00 PM EST and 11:00 PM EST. During this scheduled maintenance period, there should be no disruptions to any of the services, but we would just like to make you aware of the update being made to PSA. Thank you for your continued partnership and patience as we continue to improve ConnectWise PSA
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We have implemented a fix for the issue impacting SIS. Early indicators show that services are recovering, and users should begin to see improved performance. Our teams are actively monitoring the system to ensure stability and full restoration of service.
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Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Google Voice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
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We continue to work on a fix for Web Mail issue and will provide updates as soon as there is more information to share. We appreciate your patience as we work to resolve this issue.
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Monitors
Umbrella - SRV record resolution failures affecting LDAP and Kerberos - North America and India
Cisco Umbrella
PowerSchool SIS - Users hosted in west region are unable to access PS SIS
Schoology
SMS Delivery Failures from a Subset of Twilio Short Codes to Google Voice United States
Twilio
Service Degradation Affecting a Subset of Users in Web Mail and Calendar
Zoom
Adobe Creative Cloud